Simple Plans That Fit Your Budget

The one-time fix covers a single remote support session for a specific issue on one device. Our certified technician will diagnose and resolve your issue. The session includes our 7-day fix guarantee — if the same issue returns within 7 days, we’ll fix it for free.

Absolutely! You can upgrade from a one-time fix to any subscription plan, or from a lower-tier subscription to a higher one at any time. We’ll prorate the remaining value of your current plan and apply it to your upgrade.

With our Annual, 2-Year, and 5-Year plans, you get truly unlimited remote support sessions with no per-session fees. Call or chat as many times as you need, for any covered device or issue. The only limit is one active session at a time.

You can cancel anytime by calling us or sending an email. There are no cancellation fees. If you cancel within the first 30 days, you’ll receive a full refund. After 30 days, your plan continues until the end of your billing period.

Our Annual, 2-Year, and 5-Year plans cover all devices and users in your household under one plan — effectively making it a family plan. There’s no limit on the number of household members or devices you can get support for.

Yes, all business/MSP plans include the same quality service standards as consumer plans, but are tailored for business needs — including network monitoring, endpoint security, dedicated account management, SLA-backed response times, and multi-device coverage.