TomTom & Garmin GPS Map Updates & Device Support

The update time depends on the size of the map and your internet speed. Typically, a full map update takes 30–90 minutes. Our technician will start the process, monitor it, and verify the update completed successfully before ending the session.

This usually means the update software (MyDrive Connect or Garmin Express) needs to be reinstalled or there’s a server sync issue. We’ll fix the software, force a fresh check with the update server, and get the correct maps installed.

Absolutely! This is one of the most common GPS update issues. We’ll troubleshoot the USB connection, reinstall the necessary software, and in many cases can update your device via WiFi if your GPS model supports it.

Yes! We support all current and discontinued Garmin models including nuvi (all series), DriveSmart, Drive, RV 890, and campervan models. We also support all TomTom models including GO, Via, and Rider series.

Yes. A frozen or stuck GPS is often caused by corrupted map files, low storage, or a firmware error. We’ll perform a soft reset, clean up storage, reinstall maps if needed, and update the firmware to the latest stable version.